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14.Do I get any confirmation after trading is done? |
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You get instant trade confirmation on your trading portal. Apart from this, a soft copy of Contract note is sent to
your registered mail id (registered with us). You can also check your online back office, round the clock, to track
trading done by you.
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15. What should I do if I am facing login related problem?
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Login related problem can arise due to following reasons |
- Check your internet connection.
- Ensure that you are putting right password. If you have forgotten your password then put a request mail for new password to support@smccomex.com from your mail id (registered with us).
- Check your system configuration.
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If you have checked above points then call online customer care for help. |
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16.What are the additional features available online?
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Online Trading account comes with Online IPO and Online Mutual Fund features (NRO accounts). Thus, with
single registration, you can apply for IPOs online & can transact in a large number of mutual fund schemes
available online. You can also access your back-office online anytime anywhere to track your investments.
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17. How to contact for help related to online trading?
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At SMC, we are always happy to help our customers. You can contact our online helpdesk by any of the following ways
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